Help for the quiet parts of the product.
Vebloom is intentionally small, but support still matters. This page covers common questions about the app, local backups, notifications, HealthKit, and general troubleshooting.
When contacting support, include your device model, iOS version, and a short description of the issue you are seeing.
Device type, iOS version, what you expected to happen, what actually happened, and whether the issue involves HealthKit, notifications, or import/export.
Please avoid sending highly sensitive personal or health details unless absolutely necessary for support. Start with the smallest amount of information needed.
How do I restore a backup?
Use the restore option from onboarding or from the Bedrock section inside the app. Vebloom supports local JSON backup restore and will try to avoid duplicating records that already exist.
Do I need HealthKit to use Vebloom?
No. HealthKit is optional. Vebloom is designed to work as a standalone offline product. If you enable HealthKit, it is used to enrich continuity and sleep record syncing.
Why didn’t a reminder appear?
Check notification permissions in iPhone Settings and confirm that reminders are enabled inside Vebloom. Local notification delivery can also be affected by system-level notification preferences.
How does Vebloom handle my data?
The app is designed to keep the core experience local-first. For details, read the full Privacy Policy.
How do I report a bug or request a feature?
Send a message to hello@vebloom.app with a short subject line such as “Bug Report” or “Feature Request.” Clear reproduction steps are especially helpful.
We’d rather make support feel calm too.
Email hello@vebloom.app and include the essentials. We’ll keep the process simple.